Playset Installation & Swing Set Assembly MA CT RI NH ME

We had a Gorilla chateau treehouse assembled today by New England playset!From the first call to Stan... who actually answered his phone... to the assembly team ... Kendra and Chris.. it was excellent! Kendra and Chris showed up at 7:05 am and were done by 12 noon! Very professional, courteous and flexible!I would highly recommend NEPA... again and again!Thanks,Christinaread more

Christina Polcari

2018-08-13T23:34:18+0000

Fantastic. They put it up in pouring rain all day. Anyone else would have left or cancelled altogether. HIGHLY RECOMMENDED.read more

Chris Baldwin

2018-06-28T22:04:15+0000

The New England Playset Assembly team was terrific from start to finish. Stan quickly answered all of my questions and gave me a reasonable quote. They were able to schedule assembly within a week. Kendra and her helpers arrived on time and were super efficient, they had everything put together and cleaned up in about 5 hours. The manufacturer shorted us on some of the hardware but luckily Kendra had what we needed. This would certainly have taken my husband and I a full weekend to complete. Worth every cent!read more

Ashley Reilley

2018-06-28T15:03:30+0000

New England Playset assembly did a great job scheduling the install quickly. The crew did an outstanding job!! They came nice and early (7:30 AM) and completed the playset by 3PM. The staff was very friendly and gave us maintenance recommendations which was awesome. They know and understand the product. This would have easily taken me a few weeks on part-time bases to build myself. It was well worth the prize. The look on my kid's faces was priceless. _Juanread more

Juan Priscilla Baez

2018-06-27T14:23:33+0000

We reached out to Stan and immediately got a response from him with a very reasonable quote. Stan was able to schedule an appointment within the week! The morning of the appointment, his team was on time and at work immediately. They were efficient and hard working. Everything was put together perfectly! We had such a great experience using them and now we have an awesome area for the kids to enjoy for years to come.read more

Brynn Gillis

2018-06-26T13:17:10+0000

Stan has been wonderful in answering all of my questions and providing numerous quotes as I decided which playset to buy. Their prices were very reasonable and they were able to fit me in within 3 days of receiving my swingset. Phil was timely, professional and extremely hard working. He singularly put together my swingset in one day. This probably would have taken my hubby and his friends an entire weekend. He moved the pallet from my long driveway to the backyard with ease and was extremely well prepared. I had recommended this company to my neighbor and she used them as well. Thanks so much for your assistance and please pass on my sincere thanks to Phil.read more

Gina Groff

2018-06-23T14:07:59+0000

I emailed New England Playset Assembly to receive a quote and have an understanding of how long they were booking out to put a playground set together.Thinking we would be waiting weeks (if not a few months) before they were able to get a crew out. I was wrong Stan was able to fit us in for within two days of receiving our swingset. The three ladies that came out to do the installation were friendly, pleasant and professional. They set up the swing set within 7 hours and ensured we were happy with it before they left. Our children also we’re very excited to see their swingset set up when they arrived home from school.There were no hidden fees or extra charges and my fiancé and I were both impressed with the entire process. The swing set looks great and we would highly recommend NE Playset Assembly to others.read more

Krystal E. Binder

2018-06-19T23:35:27+0000

Extremely prompt in answering all questions through email. Team was professional, timely and did an exceptional job with install. I would highly recommend them!!read more

Krista Rogić

2018-06-15T00:41:36+0000

Our assembly with New England Playset Assembly was absolutely phenomenal. Our installer Carl called beforehand to confirm the time and date. He and his wife arrived on time, were efficient, well organized, and incredibly fast despite how large the set was (Gorilla Treasure Trove). Carl made certain that the set was placed where I wanted it to be before moving forward with construction. Both were very personable and polite, and kind to my children who watched excitedly from the deck. Before leaving Carl explained the set's warranty, care, and potential areas for safety concerns (e.g., the slides being hot from the sun, bees nesting in the roofs' decorative dormers, weight restrictions, etc.). I would absolutely recommend NEPA and would use them again for any future projects that arise. Of note I contacted over twenty assembly and handyman service through Porch and Home Advisor, and NEPA was very competitively priced and lower than most quotes.read more

Christina Lee Harte

2018-06-13T19:01:01+0000

Stan was great to work with, extremely responsive, most of the time within minutes. I was very indecisive about what set I wanted and he was very patient with all my quote requests and questions. We had a lot of trouble with delivery of the set through the company we ordered from and Stan was very accommodating with changes. He was able to send a crew out the day after we finally received the set. The installers were pretty quiet and just kept to themselves and got the job done. Everything seems like it was assembled correctly and looks great. Overall very happy.read more

Laci Bishop

2018-06-13T00:42:22+0000

Very smooth transaction. Super fast appointment. Loved my installer and his wife! Swings look great. Will recommend this company/service to any of my friends who are looking!read more

Kelly Mann

2018-06-13T00:40:37+0000

David put my lifetime playset together and did a phenomenal job. David was half way through the job when he realized that a pole was bent from shipping. He told me what part I needed and when it got there he would come back to finish. Right when the part came he basically came the next day and finished the job perfectly! I was so impressed with my whole experience from scheduling an appointment all the way to the end! I highly recommend this company and David as an installer.read more

Michael Gherard

2018-06-11T22:53:16+0000

Very pleased with New England Playset assembly. Stan was able to arrange our assembly for the very next day. David was professional and efficient. He completed the assembly in 6 hours... alone! The communication between Stan, David and me was excellent, which I appreciate. I feel comfortable knowing my Playset is installed correctly and that my kids are safe. I would definitely use them again and highly recommend them.read more

Lisa DeLuca

2018-06-07T22:00:15+0000

We called New England place at assemblies a week before our sons Second birthday and they were out within three days of our call.They were professional on time and stayed until the job is completed I would highly recommend this Company for anyone looking to put together a playset!!!read more

Brian Morrill

2018-06-06T22:15:32+0000

Thank you Stan for your hard work in getting the swing set assembled today. My children are over the moon. The service provided was un paralleled. Although the weather was not cooperative, you not only beautifully assembled the swing set, but did it in a time efficient manner. I would recommend your service to absolutely anyone who values professional and impeccable work. The added benefit of your service of taking the time after assembly to ensure I properly maintain the swing set was the ultimate sign of caring professionalism. Thank you for everything and I hope to get the opportunity to work with you againread more

Brian Peters

2018-06-05T01:38:40+0000

Great company! I called on a Saturday and was immediately put on that weeks schedule. The installers were timely, informative and even offered suggestions on maintenance tips. Highly recommend NE Playset Assembly!!read more

Greg Dineen

2018-06-04T11:06:47+0000

I can’t say enough good things about Playset Assembly! We purchased our Gorilla swingset and hired the preferred professional installer, Optimus Installs. The swingset was in boxes in my driveway for a month while they cancelled on me three times. I finally called Playset Assembly and they fit us in in two days! The technician arrived at 7am and flawlessly assembled our set in 8 hours! I am so grateful and only regret not calling them sooner.read more

Taryn Groves Moran

2018-06-02T18:40:13+0000

I called New England Playset Assembly on a Tuesday, fully expecting to wait weeks (if not months) before they were able to get a crew out. I was wrong -- Stan was able to fit me in for the next day and the assembly price was reasonable (and considerably cheaper than another quote I received). The two folks that came out to do the installation were friendly and professional. They set up the swing set in one day, dealt with a not-quite-level space, and moved the swing set off the pallet in my driveway to the backyard with ease. There were no hidden fees or extra charges and my husband and I were both impressed with the entire process. The swing set looks great and my husband, who works in the construction industry, is incredibly satisfied with how it was assembled. I would definitely recommend NE Playset Assembly to others.read more

Melinda DeSanctis

2018-06-01T13:12:17+0000

Highly recommend! Our assembly team arrived around 7 and the kids were playing by 3:30. They were efficient, professional, and did a great job.read more

Emilee Mooney Scott

2018-05-27T12:53:13+0000

Stan was a pleasure to work with when setting up my appointment over the phone. Kendra and the other woman (I can’t remember her name�) who came to set up our swing set were both great! They arrived right on time and worked very hard all day. Extremely polite, professional and I was all around so impressed. I would definitely recommend this company and would consider you lucky to have them build your swing set!read more

Alissa Collins Silva

2018-05-11T03:49:53+0000

The crew showed up very prepared and got right to work assembling our playset. They were very informative about placement, upkeep and continued maintenance to make sure that we protect our investment. I had considered attempting to put the playset together ourselves and after watching the skill level required, I'm so pleased that we chose to hire New England Playset Assembly! They got the job done in one day and my kids are absolutely thrilled!read more

Danielle Paula

2018-05-07T18:45:39+0000

Philip installed our swingset today and he did an outstanding job! He showed up exactly when he said he would and worked straight through the heat and humidity to build us an amazing swingset! The communication from Stan from start to finish was 5 stars! Thank you to Philip and Stan!!!read more

Stacia Gader

2018-05-04T02:18:23+0000

So glad we worked with Stan on our playset assembly. Everything was fantastic from start to finish. First of all, the website had a ton of information and reviews, and made it very easy to get a fast price quote - which was very reasonable! They were able to accommodate us quickly and change the date when our set was delivered earlier than expected. Carl and Doris were fantastic and arrived right on time, working in 45 degree weather and even a little rain. It was obvious right away that they have done this many times before. They checked in throughout the day to make sure it was being set up as we expected and even provided us with some tips on sealing the set and adding other accessories. Everything is perfect - we know that it was installed by professionals so that it is safe for our boys, who are already enjoying it! Highly recommend!read more

Rachel Bardsley Batchelder

2018-05-01T20:02:32+0000

Great company! 2 workers showed up right at 7am and worked tirelessly to build our swing set until 6pm! Very happy with the end product. Our boys were on it right away.read more

Holly Kilim

2018-04-24T23:27:42+0000

This company was amazing. Couldn’t be happier. Our assembly team showed up right on time, immediately got to work unloading the boxes and sorting everything out and had our playset built in five hours. The directions said it would take 18+!! I couldn’t believe my eyes. Not a single board is broken, not one stripped screw, just perfect!! So glad my kids could play on it right away and that I didn’t lose a whole weekend putting the thing together. Great price, great communication and a great build. Stan even fit us in two days earlier than scheduled!!! Five huge stars.read more

Britt Killian

2018-04-23T23:32:41+0000

Extremely professional and very accommodating for scheduling. I would highly recommend New England Playsets as Stan runs a great operation.read more

Tom LeFave

2018-04-21T21:47:32+0000

Fast quote, friendly and polite installers and a quality job done in a timely manner. Very pleased!

Laura Metz

2018-04-19T00:31:32+0000

Great! I would recommend them to anyone. They were punctual and hard working.

Jim Sapavoda

2018-04-11T14:07:56+0000

Stan’s communication is second to none. The assemblers were awesome! Right on time. Couldn’t ask for nicer people. Very hard workers. They know what they are doing. Don’t try to assemble yourself!!! You won’t regret hiring them.-Ed Kingston, Maread more

Eddie Doran

2018-04-06T00:15:00+0000

Installers were professional and did a great job. They were punctual. Communication is great from the scheduler. Highly reccomendread more

Nikolas Gregory Gravanis

2018-04-04T22:57:55+0000

Great service right from the start! Within minutes of requesting a quote, Stan responded with a very reasonable price! We were happy to hear he could quickly setup an appointment for us for that week! Carl & Doris arrived right on time and immediately got to work. The play set was up faster than I imagined it would be and the kids were thrilled to get out there and play on it! Extremely responsive and professional service all around! Very satisfied, I would highly recommend them to anyone in need of play set assembly!read more

Rachel Pacheco

2018-02-26T15:21:08+0000

When we ordered the play set for our grandson we had no idea how complicated it would be to build! We called Stan and he had his crew at our home the very next day to build it. They did an amazing job and for an extremely reasonable price! Our grandson loves it and I recommend Stan and his folks to anyone purchasing a playground set.read more

Robert Huckaby

2017-09-30T18:35:13+0000

I am very happy with New England Playset Assembly's service! From start to finish, everyone was wonderful! I appreciate how patient Stan was rescheduling my assembly each time the delivery of the swing set didn't happen. He was very accessible. Carl and Doris were prompt in arriving to do the assembly, went right to work setting everything up, and were finished so quickly I couldn't believe my eyes! They are very professional, and very nice to work with, as is Stan! I definitely recommend your company for playset assembly. Hands down, a very professional group of people who know what they're doing!Thank you for making this an easy and pleasant experience.read more

Cindy McDermott

2017-09-13T18:35:13+0000

This review has been long overdue for the excellent service provided by Stan and Carl. First off, I have to commend the speed at which Stan responded to our emails when we requested a quote and got us on the schedule on both the occasions at a reasonable price. First in 2016, Stan got us in for our play set installation and Carl arrived on time and worked through the day, did a great job and went over the details after finishing the job. Then this summer the landscape guys accidentally hit the slide with the mower which broke the front face board of the playset. Not only did Stan got us in on short notice before the Labor Day weekend but Carl also custom built the front face board for us as the replacement part from the manufacturer wouldn't arrive for another 7 days and we needed it fixed before the weekend. Not only did Carl do a great job with the board and repairing the playset but an even better job at staining it which we decided to get done as well. Stan also spoke to the manufacturer and ordered us a replacement board at no cost to us. All in all great experience and would highly recommend them. Thanks Stan and Carl!!read more

Abhishek Prasad

2017-09-07T01:37:58+0000

I highly recommend New England Playset Assembly. We received a quote minutes after initially contacting them. They had thorough communication throughout the whole process! The installation team arrived the morning of installation, on time and willing to jump right in! They were very polite and well organized throughout the day!! Before leaving, they went over our playground with us - how to utilize the different swing attachments as well as gave us some pointers about staining, maintaining, etc! I will happily recommend New England Playset Assembly to anyone I know!read more

Heather Downs

2017-08-27T23:58:59+0000

They were able to schedule us quickly and were punctual on the day of setup.

Ryan Cain

2017-08-25T00:38:55+0000

Kendra and Christy were amazingly helpful, rescheduled when the weather turned without guilt or inconvenience, and did a top-notch job sealing our playset. It looks better and we have confidence that they gave the job the time it required and the care it deserved. Not only that, but Kendra fixed a couple of problems that happened during the install--resulting in a more secure structure. I can't speak highly enough of the job they did and I would 100% use their services again. I would recommend them--and New England Playset Assembly--to anyone. Great responsiveness to queries, good communication, all around top-notch! Thank you!read more

Kyle MacLea

2017-08-20T00:54:54+0000

The installers were on time, and went right to work, there were very nice and answered all of our questions of placement and leveling options Would use them again. And would recommend to anyone looking to have a swingset built, moved or fixed.read more

David Gladding

2017-08-12T12:28:05+0000

This company is a class act. Stan was very, very responsive, knowledgeable and professional. The installers we're great. They came on time, got right down to work and were a pleasure to work with. They gave me valuable feedback on where to place the playset and and didn't even mind when I asked them to shift it around a few times. I'd recommend this company in a heartbeat. They are a shining example of customer service at its best!read more

Lynn Higgins

2017-08-08T00:53:51+0000

We originally posted the gig on Craigslist, and got much higher quotes than what was eventually quoted to us by Stan. His team showed up early, and immediately got to work. It took us less than 30 seconds to realize how lucky we were to have booked them for this job. Their confidence level with the assembly itself was very comforting, and we were very happy with the results. Before leaving, they ensured that we were happy with the assembly, and did an excellent job cleaning up. I'd give them 10 stars if I could. Highly recommended!read more

Doug Dias

2017-08-07T14:42:25+0000

Highly recommended! Stan was very prompt in replies and even followed up with me to make sure everything went well. We had a large Gorilla set assembled by Carl's team. The team arrived early in the morning as scheduled and they finished the entire set around 4 in the afternoon. The team did an amazing job on this large swing set. They were professional and knew exactly what to do. After months of use, the set is as sturdy as it was on the first day. Recommended! Lots of thanks to the team!read more

Lida Kim Bell

2017-08-02T02:15:24+0000

I highly recommend NE playset assembly. They were prompt to get back to me with a quote and availability moments after I contacted them. The price was fair, and I liked that it was a "flat rate" so there were no surprises. On the installation day the team showed up on time and they were extremely organized and efficient. The playscape came in what looked like a million pieces and they knew exactly what they were doing to organize everything. The set up took about 6 hours, which was impressive given the scale of our playscape and how many pieces it came in! Once it was installed they walked us through everything and gave us tips to preserve the longevity of the set. Working with them was so easy and was worth every penny!read more

Kate Smith

2017-07-26T17:23:44+0000

From start to finish I was deeply impressed with the professionalism of New England Playlet Assembly. Easy to schedule, fantastic builders and speedy but efficient work. I would recommend them to anybody!read more

Dan Gavin

2017-07-26T13:54:20+0000

Everything went perfectly with our installation. We were completely happy - a "10 out of 10." The installers were timely, professional, skilled, amazingly pleasant and efficient, totally understanding that the delivery company had left the boxes in an inconvenient place. We would highly recommend the two installers and your company. Feel free to use this review.read more

Yael Kushner Heher

2017-07-24T01:16:52+0000

Thank you Stan for helping us get our playset installed! You were efficient and knowledgeable on the product. Great work! Highly recommended!read more

Krupa Patel

2017-07-14T03:37:23+0000

Very professional and great to work with. Stan was very responsive and clear on the entire process. Kendra and Christie showed up and got right to work. They were very organized and all around nice people. They asked for input throughout the process to ensure total satisfaction. Would highly recommend New England Playset Assembly to anyone looking to avoid frustration and keep it to the pros.read more

Michael Shekane

2017-07-13T12:42:53+0000

I recently had a back yard play ridge swing set assembled by playtime and they were very professional and very organized and finished the assembly on a timely manner! I was very impressed and would recommend them to all my family and friends! Thanks again for your help and for making my grandkids so very happy!read more

Christine Samaras

2017-07-12T02:52:06+0000

We had a great experience w the assembly of our playset! We were thrilled to see 2 strong women show up at our house with a pink hammer! Kendra and Christy were fabulous! They were professional and courteous. I loved that they involved the kids in the process; letting them assemble certain parts and hammer boards throughout the day. They finished the assembly quickly and efficiently but we never felt like they were rushing. We appreciated their advice and expertise about the placement of the playset and they also gave us great suggestions about modifications and care of the product. I would highly recommend them to anyone looking for help w a playset assembly.read more

Amber Spofford

2017-07-10T17:34:27+0000

It all started with great communication with Stan. Thanks Stan. A few days later Kendra and Christy showed up and started to assemble our playset here at the Profile Deluxe Motel. They were very professional and answered all of our questions. We were totally impressed by these two women. The sky even opened up a couple of times and they worked in the pouring rain. With a little help from their assistants Billy and Rita, the playset went together perfectly. They gave us advice on how to take care of the playset and if we had any questions, just give them a call. The next day we put down the rubber timbers and spread the rubber mulch. Kids love it. Thank you again Kendra and Christy.read more

Mike Petrosus

2017-07-09T23:21:06+0000

After 2 weeks of a complete and utter screw up by an online retailer's assembly services - I reached out to Stan at New England Playset and told him we were in need of assembly ASAP in time for our son's birthday. He set us up (on a holiday weekend) for assembly within days and I couldn't have asked for faster response time. The assembly crew was punctual, hard working and were tolerant of a few items we needed to work out in the middle of their assembly! Our boys were laughing an playing on the set by 5pm and we couldn't take them off it. I highly recommend them! As new home owners undergoing a renovation - I've dealt with over 40 vendors this year and their standard is one I wish I had seen more of, it was far and away the best!read more

Melissa Sachsel

2017-07-07T18:34:03+0000

I emailed New England Playset Assembly late on Wednesday night and had an email in the morning from Stan with a price and availability. He was able to schedule a day by Friday of the same week. Carl, the assembler, contacted me on Thursday night to go over times due to impending rain showers. He contacted me again on Friday morning stating he felt he could beat the rain and get the assembly done that morning. Promptly arrived as stated and worked thru the rain showers to get the job done. Very professional, went over all the details after the install, cleaned the area. Not often you get such good service these days and it was a pleasure to do business with Stan, Carl and his helper. Would recommend this company highly. Thank you all.read more

Donna Rabbett

2017-07-07T14:37:13+0000

Overall great experience. Stan was very responsive to all of my emails and adjusting our set up date when our set was delayed. Crew showed up right on time and did a great job with installation.read more

Jennifer Manion

2017-07-06T00:44:11+0000

Really really perfect job by New England Playset Assembly. Our little one loves it!

Matt Delaney

2017-06-22T23:31:25+0000

Kendra and Darlene did an amazing job with our Gorilla playset. They were detail oriented and made sure everything was lined up properly, despite the uneven terrain. I highly recommend them!read more

Spela Trefalt

2017-06-21T01:54:41+0000

These guys did a great job with the assembly. Arrived right on time and worked until it was done. Like many others I set up an appointment then had to reschedule because the delivery was delayed- these guys took it without a hitch and were awesome. Got their name from a friend, would in turn highly recommend.read more

Jason Gelmini

2017-06-21T01:37:31+0000

I HIGHLY recommend stan and his company . He is so professional and very accommodating. We ordered the savannah 2 from Bj's and were told it would be delivered within 2 -3 weeks . I made an appointment with stan and then had to cancel ( push the installation back ) because the playscape didn't arrive . Stan was so nice and totally understanding about the delay . We rescheduled based on what bj's told me and AGAIN bj's didn't get us the playscape. Once again stan was so understanding and changed our date . I need to add he fit us in right after the playscape arrived. The day came for installation and it was pouring!!! Carl and Doris still came and worked for hours in the rain! They could have canceled but didn't want us to have to wait for a couple weeks because they were booked. We are so thankful for stan and his team . They are professional, efficient, courteous , hard working, fast working and now have an awesome playscape! Go with stan and his team you will not regret it!!!read more

Jodi Rodriguez

2017-06-12T01:48:27+0000

I had a Gorilla Outdoor III installed for my grandchildren, in Salem, NH. On June 9th. I cannot say enough on what a Great Job they did. They were there early, estimated how long it would be, and were actually done earlier than estimated. I checked out installation today, Very Solid, The unit is perfectly level., area was cleaned up afterwards. They were fantastic ! Can't say enough !read more

Keith Nelson

2017-06-10T22:19:39+0000

Excellent company to work with! Very responsive to emails and pleasant to work with. Would highly recommend. Thank you!read more

Shelly Lodge

2017-06-08T16:55:16+0000

We are very pleased with the installation of our Playset.Your team was knowledgeable, efficient and very polite.We would not hesitate to recommend your services.ernie l. Concord, NHread more

Ernie Leblanc

2017-06-05T13:01:57+0000

I could not be happier with this company. Excellent job. Came through with every promise and so very easy to deal with !!! If your looking to have a playset assembled .... look no further !!!!! Thank you again Guys !!read more

Gary Babineau

2017-05-25T11:18:59+0000

I can't say enough good things about this company the guys who put the swing set together were so polite and helpful! The customer service was unbelievable!!! I would highly reccomend this company!!! My son loves his new swingset 😊😊read more

Kristie Mitchell

2017-05-17T17:34:46+0000

So glad we used this service. Our installer, Cormac, arrived promptly and was extremely professional. The whole process was very smooth. Scheduling was very flexible. They provided information that helped us determine where to install the playscape. The price was very reasonable. Well worth it. Our kids are thrilled to finally have their playscape installed!read more

Melina Griss

2017-05-17T00:06:16+0000

I can’t thank Stan and his team enough. After another installation company cancelled on me, I called Stan at 11:15am on a Tuesday and had an installer at my home at 7am on a Wednesday. The professional who came out was extremely courtesy, neat, and went straight to work. Others who bought this playset said it took them a day or two to put it up; but it took less than 5 hours for New England Playset to put ours up. By the time the kids got home from school, it was fully assembled, and they’ve been playing on it ever since. My 4 year old doesn’t stop telling me how much she loves me. Thank you Stan for being responsive, accommodating, and for the professionalism of your company. 5 Stars.read more

Daniel D Thomas

2017-05-11T15:37:48+0000

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